Privacy Policy

Last Updated: [Insert Date]

At Baileys Shop (“we,” “us,” or “our”), we are committed to protecting the privacy of our commercial buyers, home baristas, and all visitors to baileysesshop.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make purchases of our premium Colombian coffee and professional brewing equipment.

1. Information We Collect

We collect the following types of information to provide and improve our services:

• Personal Identification Information: Name, email address, phone number, shipping/billing address when you create an account or place an order.
• Payment Information: Credit card details (processed securely through our PCI-DSS compliant payment processors), PayPal account information, or wire transfer details for commercial orders.
• Commercial Buyer Details: Business name, tax ID, purchase history, and account preferences for our commercial clients.
• Technical Data: IP address, browser type, device information, and website usage patterns.
• Communication Records: Correspondence with our support team, product inquiries, and feedback.

2. How We Use Your Information

Your information enables us to:

• Process and fulfill orders for our 100% Colombian coffee, espresso machines, and commercial brewing equipment
• Provide customer support for both home baristas and commercial buyers
• Implement our military-grade security measures and fraud prevention
• Improve our product offerings and user experience
• Communicate order confirmations, shipping updates, and receipts
• Offer business-friendly features like bulk order invoicing for commercial clients
• Comply with legal obligations and payment processing requirements

3. Data Sharing and Disclosure

We may share information in these limited circumstances:

• Payment Processors: To complete transactions using Visa, MasterCard, JCB, or PayPal services
• Shipping Providers: Necessary delivery information to fulfill global orders (excluding restricted regions)
• Commercial Partners: With equipment manufacturers like Bunn for warranty or technical support purposes
• Legal Compliance: When required by law or to protect our rights and safety
• Business Transfers: In connection with any merger or sale of company assets

We never sell your personal information to third-party marketers.

4. Data Storage and Security

We implement robust measures to protect your information:

• 256-bit SSL encryption for all data transmissions
• PCI-DSS compliant payment processing with no sensitive payment data stored on our servers
• Secure storage of commercial buyer accounts with restricted access
• Regular security audits and vulnerability testing
• Data retention only as long as necessary for business or legal purposes

5. Your Rights and Choices

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information
• Object to or restrict certain data processing
• Receive your data in a portable format
• Withdraw consent for marketing communications
• Lodge complaints with data protection authorities

Commercial buyers with account managers may contact them directly for assistance with these requests.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain your shopping cart and session information
• Remember your preferences (like currency selection)
• Analyze website traffic and improve performance
• Provide relevant product recommendations for coffee equipment and beans

You can manage cookie preferences through your browser settings, though this may affect website functionality.

7. International Data Transfers

As we serve a global clientele (excluding certain Asian and remote regions), your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws and use standard contractual clauses where required.

8. Policy Updates

We may update this policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a new “Last Updated” date.