Last Updated: [Insert Date]
Welcome to Baileys Shop! These Terms and Conditions govern your use of our website (baileysesshop.com) and all purchases of our premium 100% Colombian coffee and professional brewing equipment. By accessing our site or making a purchase, you agree to these terms.
1. Website Use and Intellectual Property
1.1 Access and Eligibility
Our website is intended for coffee enthusiasts and businesses seeking premium coffee products and professional brewing equipment. By using our site, you confirm you are at least 18 years old or accessing with parental supervision.
1.2 Intellectual Property
All content on this website, including text, images, logos, and product descriptions, is the property of Baileys Shop and protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.
1.3 User Responsibilities
You agree to:
- Provide accurate account information
- Not use our site for any unlawful purpose
- Not attempt to gain unauthorized access to our systems
- Not interfere with the proper working of our website
2. Products and Services
2.1 Product Descriptions
We take great care to accurately describe our premium coffee products (including 100% Colombian, Decaf, Brickhouse, and Caffe Noir varieties) and professional equipment (Bunn brewers, espresso machines, grinders, etc.). However, slight variations in color or appearance may occur.
2.2 Product Availability
All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.
2.3 Geographic Restrictions
We currently ship to most regions except certain remote areas in Asia and other specified locations. By placing an order, you confirm your shipping address is within our service area.
3. Ordering and Payment
3.1 Order Process
Orders are processed within 1-2 business days (excluding weekends and holidays). You’ll receive an order confirmation email with details of your purchase.
3.2 Pricing
All prices are in USD and exclude applicable taxes and shipping fees unless otherwise stated. We reserve the right to adjust prices at any time.
3.3 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
Payment is processed at time of order. You authorize us to charge the full amount to your selected payment method.
3.4 Order Cancellation
Orders may be cancelled within 2 hours of placement by contacting customer service. Once processing begins, cancellations may not be possible.
4. Shipping and Delivery
4.1 Shipping Options
We offer two shipping methods:
- Standard Shipping: $12.95 via DHL/FedEx (10-15 business days)
- Free Shipping: Available for orders over $50 via EMS (15-25 business days)
4.2 Delivery Times
Delivery times are estimates and may vary due to customs processing or other factors beyond our control. We cannot guarantee delivery dates.
4.3 Shipping Restrictions
Certain items (like commercial equipment) may have special shipping requirements. Additional fees may apply for large or heavy items.
5. Returns and Refunds
5.1 Return Policy
We accept returns within 15 days of delivery for most unused, unopened products in original packaging. To initiate a return:
- Email [email protected] within 15 days
- Include your order number and reason for return
- Wait for return authorization
- Ship items to our return address
5.2 Non-Returnable Items
For quality and hygiene reasons, we cannot accept returns on:
- Opened coffee beans or ground coffee
- Opened drink mixes
- Custom or special order commercial equipment
5.3 Refund Processing
Refunds are processed within 5 business days of receiving your return. Original shipping fees are non-refundable except for defective items.
6. Warranties and Liability
6.1 Product Warranties
Commercial equipment may come with manufacturer warranties. Please check product documentation for details. Coffee products are guaranteed fresh at time of shipment.
6.2 Limitation of Liability
Baileys Shop shall not be liable for any indirect, incidental, or consequential damages arising from product use or inability to use our website. Our total liability shall not exceed the purchase price of the product in question.
7. Privacy and Data Protection
Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your personal information.
8. Changes to Terms
We reserve the right to modify these terms at any time. Continued use of our site after changes constitutes acceptance of the new terms.
9. Governing Law
These terms shall be governed by the laws of the State of Colorado, USA. Any disputes shall be resolved in the courts of Arvada, Colorado.
10. Contact Information
For questions about these Terms and Conditions, please contact us at:
Baileys Shop6049 Quail Street
Arvada, CO 80004 USA
Email: [email protected]
Phone: +1 (303) 555-0142
Hours: Monday-Friday, 8AM-5PM MST
Thank you for choosing Baileys Shop for your premium coffee and professional brewing needs. We appreciate your business and are committed to your complete satisfaction.
